Medication Management (Adherence and Reconciliation) Web App Design
This client of mine is a healthcare analytics company that provides a cloud-based predictive software [...]
Oct
Protected: Food Formulation and Nutritional Labeling Web App Design
There is no excerpt because this is a protected post. [...]
Oct
Design Systems at NaviNet and Toast
I was brought into both NaviNet and Toast to build a robust User Experience discipline [...]
Feb
Toast Hackathon: Point-of-Sale Order Screen Redesign
Four times a year, Toast holds a company-wide hackathon where us "Toasters" get to work [...]
Jan
Dedoose Content Analysis: Rich Web Application Design
After trying out various Computer-Assisted Qualitative Data Analysis Software (CAQDAS) packages, such as NVivo, Atlas.ti, [...]
Oct
NaviNet Open: Next-Generation Multi-Payer Provider Portal
The NaviNet Open next-generation multi-payer provider portal is a culmination of 3 years of hard [...]
Sep
NaviNet User Experience Wall
As the head of the User Experience department at NaviNet, I feel it is very [...]
Sep
NaviNet Value-Based Programs Application Design
Every year, NaviNet puts aside a few days to allow all employees to exclusively work [...]
Mar
NaviNet Care Collaboration Contextual Field Study and Patient Dashboard
Obamacare and other forces have significantly changed the landscape of healthcare. Many provider offices are [...]
Mar
Roland-Garros (French Open): IBM PointStream Web App Redesign
While I was working at IBM, they built a tennis visualization application, called PointStream, that [...]
Mar
U.S. Masters Golf Tournament: iOS and Web App
IBM perennially runs and sponsors the U.S. Masters Golf Tournament. As the lead User Experience [...]
Dec
Liberty Mutual: Auto Insurance Quote Redesign
Liberty Mutual hired IBM Interactive to help them revamp and streamline their consumer-facing
Aug
BJ’s Wholesale Club: Website Redesign
BJ's hired IBM Interactive to completely overhaul and redesign their website. They were looking to [...]
Oct
IBM Interactive Conceptual Website Design
For many years, IBM has operated a network of "Innovation Centers" at key locations around [...]
Jun