Medication Management (Adherence and Reconciliation) Web App Design

This client of mine is a healthcare analytics company that provides a cloud-based predictive software [...]

Protected: Food Formulation and Nutritional Labeling Web App Design

There is no excerpt because this is a protected post. [...]

Design Systems at NaviNet and Toast

I was brought into both NaviNet and Toast to build a robust User Experience discipline [...]

Toast Hackathon: Point-of-Sale Order Screen Redesign

Four times a year, Toast holds a company-wide hackathon where us "Toasters" get to work [...]

Dedoose Content Analysis: Rich Web Application Design

After trying out various Computer-Assisted Qualitative Data Analysis Software (CAQDAS) packages, such as NVivo, Atlas.ti, [...]

NaviNet Open: Next-Generation Multi-Payer Provider Portal

The NaviNet Open next-generation multi-payer provider portal is a culmination of 3 years of hard [...]

NaviNet User Experience Wall

As the head of the User Experience department at NaviNet, I feel it is very [...]

NaviNet Value-Based Programs Application Design

Every year, NaviNet puts aside a few days to allow all employees to exclusively work [...]

NaviNet Care Collaboration Contextual Field Study and Patient Dashboard

Obamacare and other forces have significantly changed the landscape of healthcare. Many provider offices are [...]

Roland-Garros (French Open): IBM PointStream Web App Redesign

While I was working at IBM, they built a tennis visualization application, called PointStream, that [...]

Liberty Mutual: Auto Insurance Quote Redesign

Liberty Mutual hired IBM Interactive to help them revamp and streamline their consumer-facing

John F. Kennedy Presidential Library: ‘The President’s Desk’ Interactive Exhibit

I was very fortunate to get the opportunity to work on this IBM Interactive grant [...]

BJ’s Wholesale Club: Website Redesign

BJ's hired IBM Interactive to completely overhaul and redesign their website. They were looking to [...]

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