Design Systems at NaviNet and Toast

I was brought into both NaviNet and Toast to build a robust User Experience discipline [...]

NaviNet Open: Next-Generation Multi-Payer Provider Portal

The NaviNet Open next-generation multi-payer provider portal is a culmination of 3 years of hard [...]

NaviNet User Experience Wall

As the head of the User Experience department at NaviNet, I feel it is very [...]

U.S. Masters Golf Tournament: iOS and Web App

IBM perennially runs and sponsors the U.S. Masters Golf Tournament. As the lead User Experience [...]

John F. Kennedy Presidential Library: ‘The President’s Desk’ Interactive Exhibit

I was very fortunate to get the opportunity to work on this IBM Interactive grant [...]

BJ’s Wholesale Club: Website Redesign

BJ's hired IBM Interactive to completely overhaul and redesign their website. They were looking to [...]

IBM Interactive Conceptual Website Design

For many years, IBM has operated a network of "Innovation Centers" at key locations around [...]