I was brought into both NaviNet and Toast to build a robust User Experience discipline [...]
The NaviNet Open next-generation multi-payer provider portal is a culmination of 3 years of hard [...]
As the head of the User Experience department at NaviNet, I feel it is very [...]
BJ's hired IBM Interactive to completely overhaul and redesign their website. They were looking to [...]
For many years, IBM has operated a network of "Innovation Centers" at key locations around [...]
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